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Online payments

The invoice arrives.
The money can too.

Give a client a straightforward way to pay from the invoice email: bank transfer, debit card, credit card, and American Express. The payment lands against the invoice it settles rather than in a reconciliation puzzle.

See the payment flow → Where the invoice comes from
What the client opens from the invoice email. Illustration, not a screen capture.
Accepted

Paid the way your client prefers.

  • Bank transfer On the invoice reference
  • Debit card Straight from the invoice email
  • Credit card Whichever scheme your client holds
  • American Express The one most payment tools leave out
In plain terms

Online invoice payment means the customer settles an invoice from the invoice itself, by following a link in the email rather than raising a transfer by hand. For a contractor the practical gain is not the card: it is that the money arrives already attached to the invoice number, so nobody has to work out afterwards what an unexplained receipt was for.

Unibuild issues the invoice from the job it belongs to and offers the client bank transfer, debit card and credit card, American Express included. Whichever route they take, the payment is held against that invoice and that project, and it shows in the statement, the project ledger and the aged debt position without anybody keying it a second time.

No extra chase

One clear route from
invoice to receipt.

The client gets the invoice they expect. If they want to pay by card they can, and if they prefer their usual bank transfer that stays open. Your team sees the result against the right invoice either way.

01

Issue the invoice

The invoice leaves Unibuild with its project, its value and its reference already on it, because it was built from the job rather than retyped from it.

02

Let the client choose

Bank transfer, debit card, credit card or American Express, from the invoice email. Nobody has to ring the office for bank details, and nobody has to be talked out of the way they already pay.

03

Keep the record straight

The payment is held against the invoice it settles and the project it belongs to. Finance is not reconstructing the answer at month end from a bank line that says a company name and a number.

The direct answer

Do you take
American Express?

Yes.

Unibuild supports American Express for online invoice payments, alongside bank transfer and the other cards. It matters more than it sounds: a client putting business spend on an AMEX card will often wait for a route that takes one rather than raise a transfer, and that wait is your cash.

It is not a separate process for your team either. The same invoice, the same payment page, the same record against the job.

Ask us to show you the payment page

Bring an invoice you have not been paid on.

The quickest way to judge this is one of your own invoices, issued and paid the way your client would actually do it, rather than a description of the flow.
Book a demo → 30 minutes. The demo runs on our own data.
Your side of the screen

Payment requests
under your control.

Your team gets a payment page inside the system: the request, the method the client chose and the outcome, all sitting beside the invoice they belong to.

A request can be withdrawn from that page when it is no longer wanted, which is worth saying plainly because plenty of billing software makes cancelling the hard part. Nothing here is designed to be difficult to stop.

The request as your office sees it. Illustration, not a screen capture.
Part of the commercial picture

Not a separate system somebody
has to remember to update.

Online payment sits beside the invoice, the statement, the project ledger and the aged debt position. The commercial record stays in one place whether the client pays online or by transfer.

RevenueApplications and receiptsBuild the claim and track what arrives CommercialInvoices, VAT and aged debtSee the position by job and by manager ClientThe client portalGive customers a view of their own work
Before you switch it on

Asked by whoever
raises the invoices.

Do you accept American Express?+
Yes. A client can settle a Unibuild invoice on American Express, alongside bank transfer, debit card and the other supported credit cards. It is worth knowing because AMEX is the one a lot of payment tools quietly leave out, and a client who puts business spend on that card will usually wait rather than pay another way.
Can a client still pay by bank transfer?+
Yes, and nothing pushes them away from it. Paying online is an extra route rather than a replacement, and the invoice stays the record either way. Most contractors find the mix settles quickly: the larger accounts keep transferring on their own terms, and the card route earns its keep on the smaller and the slower ones.
Where does the payment show up?+
Against the invoice it settles and the project that invoice belongs to, so it reaches the statement, the project ledger and the aged debt position without being keyed again. That is the whole point of taking payment from the invoice rather than beside it: the alternative is a bank line carrying a company name and a number that somebody has to match up at month end.
Can we withdraw a payment request?+
Yes, from the payment page, whenever you want to. There is no waiting period and nothing to ring us about. Worth stating plainly because it is the thing buyers ask about last and worry about first: the aim is to make getting paid easier, not to make a request awkward to stop once it has gone out.
What does it cost to take a card payment?+
Card processing is charged by the payment provider, not by us, and the rate depends on the card and the arrangement you hold with them. Unibuild itself is one flat monthly fee with every module included, so switching this on does not change what you pay us. We would rather say that than quote a percentage we do not set and cannot hold to.
The commercial modules

The rest of the money side.

Same platform, same login. These are the modules that price the work, buy for it, measure it, claim it and collect it.

One level down

Getting paid is a process,
not a payment method.

A card link helps at the end of it. These are the parts that decide whether there is anything to collect.

An application for payment that does not come back rejectedThe application that survives being looked at, and the ones that invite a reason not to pay. Getting paid Pay less notices, and the timetable behind themWhat a pay less notice has to say and when it has to arrive, under the Construction Act. Getting paid Charging interest on a late payment, and the sums nobody claimsWhat you are actually entitled to charge on a late invoice, and when it starts running. Getting paid The gap between doing the work and having the moneyWhy the money is out before it is in, and what widens the gap on a growing job. Commercial Retention, and the money that goes missing after practical completionThe money already earned that nobody chases until it is too late to chase easily. Commercial Xero for contractors, and where the accounts package stopsWhere the bookkeeping ends and the commercial record begins, and why they are not the same job. Choosing software
See it on your own invoice

Bring the payment question with you.

Book a 30-minute demo → Ask a question first
Paperwork being worked through at a desk, the month end reconciliation an attached payment saves
The point The invoice already knows the job. So should the payment Everything else is matching it up afterwards
Phone · UK hours
+44 7587 557546
Email
success@unibuild.co.uk
Where the invoice comes from
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