Terms of
service.
No surprises.

1. Acceptance

By accessing the marketing site at unibuild.co.uk or by signing up for the Unibuild platform, you agree to these terms. If you sign up on behalf of a company, you confirm that you have the authority to bind it.

2. Definitions

"Unibuild", "we", "us" — Unibuild Software Ltd, registered in England and Wales. "Customer", "you" — the company or individual using the service. "Platform" — the Unibuild software-as-a-service accessed via web and mobile. "Customer Data" — anything you put into the platform.

3. Licence

For the term of your subscription we grant you a non-exclusive, non-transferable right to access and use the platform for your business. You will not reverse-engineer, resell, or use the platform to build a competing product. Unlimited users are included in every plan.

4. Subscription, fees and payment

Pricing is bespoke — based on the modules you use and the size of the firm — and confirmed in a written quote before you sign up. Plans are monthly rolling. Payment is by direct debit or BACS, in arrears for the month just ended. The quote is the bill — we don't add per-seat fees, setup fees or migration fees after the fact.

5. The 14-day free trial

The trial is 14 calendar days from account creation, full platform, no credit card. If you continue beyond the trial we'll send a written confirmation of the quote before any charge.

6. Customer data

You own your Customer Data. We process it as your processor under our Data Processing Agreement, hosted in the UK on AWS eu-west-2. We won't access it except as needed to provide support, investigate abuse, or comply with the law. On termination we return or delete it on your instruction.

7. Acceptable use

You won't use the platform to break the law, infringe third-party rights, send unsolicited messages, circumvent security, or interfere with other customers. We may suspend access if we reasonably believe a breach is in progress, with notice where practical.

8. Intellectual property

We own the platform and all related IP. You own your Customer Data and any content you upload. Feedback you give us about the product is licensed back to us royalty-free (we may build it into the product).

9. Confidentiality

Each party will keep confidential information shared by the other confidential, use it only to perform the agreement, and protect it with reasonable care. Confidentiality survives termination.

10. Warranty and disclaimer

We warrant that the platform will perform materially in line with the documentation. Beyond that, the platform is provided "as is" — we don't guarantee it will be uninterrupted or error-free. Statutory rights that cannot be excluded are not affected.

11. Liability

Neither party is liable for indirect, consequential or loss-of-profit damages. Each party's total aggregate liability is capped at the fees paid by you in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability for death, personal injury, fraud or anything else that cannot lawfully be limited.

12. Term and termination

Either party may terminate at the end of any monthly cycle by written notice. We may terminate immediately for material breach not cured within 30 days. On termination you can export your data; we'll keep a backup for 6 months in case you want it back, then delete.

13. Changes

We may update these terms — for clarity, new features, or law changes — and will email account admins with at least 30 days' notice for material changes. Continued use after the effective date is acceptance.

14. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.

15. Contact

Unibuild Software Ltd
12 Old Bond Street, Mayfair, London W1S 4PW
United Kingdom
[email protected] · +44 7587 557546