Featured firms.
The software they use.
Three contractors running Unibuild, from rail infrastructure to temporary site services and M&E, and one bespoke system built for a heating and plumbing merchant.
EMS: temporary site services
A London-based contractor providing temporary power, water and welfare. The case study describes estimating, site valuations, applications for payment and plant records.
65.1 Sienna, White Hart Triangle
Thamesmead, London SE28 0GW
Unibuild web and mobile implementation. System history since 2016.
SME Building Services: M&E
A Croydon mechanical, electrical and air conditioning contractor. The case study covers site time records, purchase orders, inspection evidence and client access.
Unit 11 Silverwing Industrial Estate
Horatius Way, Croydon CR0 4RU
Web system, mobile app, and a portal their own clients log into, since 2023.
C&G: the merchant counter
A heating, plumbing and bathroom merchant in Erith. The case study describes its bespoke catalogue, tablet counter app and trade accounts, separate from the main Unibuild platform.
46 Mill Road, Northumberland Heath
Erith, Kent DA8 1HN
An inventory system with a tablet app at every counter, built by us, since 2017.
RailCore: rail infrastructure
A Liverpool rail contractor supplying safety-critical personnel and delivering civils, fencing and maintenance across the UK. The case study covers fatigue, multi-site client work and safety documents.
RailCore House, Knowsley Industrial Park
Acornfield Road, Liverpool L33 7PA
Web portal and phone app, with every module switched on.
SME Building Services,
in their own words.
Niki ScarthOffice administrator, SME Building Services LtdCroydon · on Unibuild since 2023
Read the SME case studyIt has always been a pleasure to work with Darshan and his team to create our completely bespoke system, which I can only describe as brilliant.
The system is constantly growing and improving. Whenever we need something added or changed, whether it's a new form that would work better for us or a new idea to improve the way we work, Darshan works his magic and makes it happen!
It has genuinely changed the way we work for the better, improving our record-keeping, automating processes and standardising practices across the company, saving us both time and money.
It's also improved the service we provide to our clients, who love being able to view their job and asset information live, at the click of a button.
Thank you, Unibuild!
Which case study
fits your question?
Start with the work you want to see, then read the full account.
| Compare | EMS | SME Building Services | C&G | RailCore |
|---|---|---|---|---|
| Business | Temporary site services contractor | Mechanical, electrical and air conditioning contractor | Heating, plumbing and bathroom merchant | Rail and infrastructure contractor |
| Location | Thamesmead, London | Croydon | Erith, Kent | Knowsley, Liverpool |
| System history | Since 2016 | Since 2023 | Since November 2017 | Every module live |
| Software | Unibuild web system and mobile app | Unibuild web system, mobile app and client portal | Separate bespoke merchant system: tablet app and web back office | Unibuild web portal and mobile app |
| What it covers | Estimating, site rate valuations, applications for payment, plant and stores | Site time records, purchase requests, inspections and client access | Product catalogue, quotations, counter invoicing and trade accounts | Fatigue linked to timesheets, multi-site client projects, AI-drafted RAMS and a management system |
| Reported evidence | Implementation account | July 2026 figures for gate scans, purchase orders, inspections and insurance status | 3 September 2026 figures for the catalogue, quotations and accounts; invoice estimate; owner testimonial | Implementation account |
| Read it for | Connecting measured site work to commercial records | Connecting site evidence and approvals to the office and client | Understanding a bespoke merchant implementation | Fatigue, site records and safety documents on rail work |
Records connected to the work.
The common theme is a shared record at the point of entry.
A record made on site or at the counter
EMS’s site measures, SME’s gate scans, RailCore’s clock-ons and C&G’s counter invoices illustrate different ways to capture a record near the work.
A check connected to the record
A recorded contract allowance, a named purchase approver or an account balance gives the person entering a record something to check against.
A system developed in stages
SME started with the core system in 2023. Timesheet approvals followed in late 2024, clock-in on the phone in early 2025 and purchase ordering in February 2026. C&G began with a catalogue in November 2017 and is still being added to.
Different implementations, different scope
EMS, SME and RailCore run the main platform. C&G is a bespoke merchant implementation.
Named businesses. Public sources.
These are Unibuild customers, written up by Unibuild.
Business background can be checked against EMS’s website, SME Building Services’ website, C&G’s website and RailCore’s website. The individual pages link the relevant public sources.
The SME figures date from July 2026 and the C&G figures from 3 September 2026. The C&G invoice total includes an estimate for the years before 2023.
The pages behind each study.
The trade and module pages that explain what each firm runs.