Project and site

Everything that happens
on the job, against the job.

One job number holds the drawings, the scope, the labour plan, the diaries, the photographs, the certificates and the costs. Site records it where it happens; the office approves it.

A site team around a table with drawings, laptops and a tablet
Problems we solve

Eleven project and site problems. All eleven solved.

From the diary nobody wrote in March to the client ringing for an update.

11/11Solved in one module
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Solved

A delay claim with no daily record behind it

What goes wrong

Eight months on, the extension of time claim has to show which trades were on site, what the weather did and what stopped the work. What exists is a diary written up on Fridays, or a gap.

The Society of Construction Law’s delay protocol says records of progress and delay must be made as the works progress, and not afterwards. A reconstruction carries little weight.

How Unibuild solves it

In Unibuild, the site manager writes the diary on the phone before leaving site: the trades and headcount, the weather, deliveries, delays and instructions, against the job number.

Entries run in an unbroken series, so a missing day shows. One click prints the diary for the claim.

  • Written on the day
  • Trades, headcount and weather
  • A missing day shows

See it working in a 30-minute demo.

Solved

A contra-charge for a delay your firm did not cause

What goes wrong

The main contractor says your gang was light all through June and deducts the cost of the delay from your account. Your answer is a foreman’s recollection against their programme.

A deduction takes one line on a pay less notice and months to reverse. Without a dated record of who attended, and what they were waiting for, it usually stands.

How Unibuild solves it

In Unibuild, operatives scan the QR code at the gate, so who was on which site is recorded as they arrive. The presence map shows today or any past day.

That day’s diary adds the trades, the headcount and what held the work up, so the reply to the deduction is dated and specific.

  • Attendance on any past day
  • Headcount by trade
  • What held the work up

See it working in a 30-minute demo.

Solved

Extra work instructed verbally and refused at final account

What goes wrong

The main contractor’s site manager asks for another run of containment. It is small and the gang is there, so it gets done. By the final account that manager has moved jobs, and nothing was written down.

In A&V v J&B Hopkins in 2024, the High Court awarded a plumbing sub-subcontractor nothing for stripping out and refitting pipework, for want of a contemporaneous record of the instruction.

How Unibuild solves it

In Unibuild, the extra work is priced on site from the job’s own rates, and the client signs it on the phone against the document they were shown.

The instruction also goes on that day’s diary, so the date it was given is on record.

  • Priced from the job’s rates
  • Signed where it is agreed
  • Dated on the diary

See it working in a 30-minute demo.

Solved

Extra work agreed and done, but never invoiced

What goes wrong

The extra is agreed on site, done, and written in a notebook. Turning it into a variation is a separate job for the office, so it waits for somebody to remember.

Months later the application goes in without it. Nobody refused to pay. It was simply never asked for.

How Unibuild solves it

In Unibuild, a signed onsite quote becomes a variation on the project in one action, with nothing retyped.

Approved variations are pulled into the next application for payment and marked as billed, so none is missed and none is claimed twice. Quotes still with the client are counted.

  • Converted in one action
  • Pulled into the application
  • Outstanding quotes counted

See it working in a 30-minute demo.

Solved

Day works done on instruction and never signed for

What goes wrong

The client’s representative asks for the extra, the gang does it, and the sheet goes in the van to be signed later. Later turns into a month.

By then four operatives for two days has become a negotiation. A sheet signed weeks after the work, or signed “for record purposes only”, is the first thing a quantity surveyor reduces.

How Unibuild solves it

In Unibuild, the day works sheet is raised on the phone against the job. The client’s representative signs when the work is instructed and again when it is done.

Photographs go on the same sheet, and you can count which sheets have been claimed on every project.

  • Signed when instructed
  • Signed again when done
  • Photographs on the sheet

See it working in a 30-minute demo.

Solved

Snagging lists that hold up practical completion and retention

What goes wrong

The client’s list, the main contractor’s list and your foreman’s list never quite match. Items fixed a fortnight ago are still open on somebody’s spreadsheet, so practical completion slips.

Retention is usually released in two halves, the first at practical completion. Government research found nearly half of those holding it back at that point did so over a dispute about defects.

How Unibuild solves it

In Unibuild, each snag is raised on the phone on site, against the job and its location, with photographs taken as it is raised. It is assigned to a person or a trade.

It closes with a photograph of the fix on the same record, and the client can follow the position in their own portal.

  • Raised with a photograph
  • Assigned to a person or trade
  • Closed with the fix shown

See it working in a 30-minute demo.

Solved

A handover pack assembled at the end, while payment waits

What goes wrong

Test certificates, commissioning sheets, as-built drawings and the O&M information are due at handover. They are in email attachments, a subcontractor’s inbox and a folder on somebody’s laptop.

The JCT Design and Build contract asks for the as-built information before practical completion. Every week spent searching is a week the certificate, and the money behind it, waits.

How Unibuild solves it

In Unibuild, certificates, drawings, RAMS and the construction phase plan are uploaded against the job as the work goes, and appear in the client’s portal as they are added.

The O&M folders are set up on the first day, so the pack is exported from the job, not assembled from inboxes.

  • Folders set up on day one
  • Filed as the work goes
  • Exported at handover

See it working in a 30-minute demo.

Solved

Work built to a superseded drawing revision

What goes wrong

Revision C reaches the office inbox. The printout in the cabin and the copy on the foreman’s phone still say B, and the work is built to B.

It is found when something will not fit, often after it has been covered. The Get It Right Initiative puts the measured direct cost of avoidable error at about 5% of project value, more than the industry’s average profit.

How Unibuild solves it

In Unibuild, drawings and the scope of works are uploaded once against the job. Anybody opening the job on their phone sees the current revision.

Nothing depends on a revision being forwarded to the right foreman, so the copy on site is the copy in the office.

  • Uploaded once
  • Current on every phone
  • Nothing to forward

See it working in a 30-minute demo.

Solved

Information requests with no record of when they were asked

What goes wrong

The question about the riser detail was asked on a site walk and chased by phone. The answer arrived two months later, and the gang waited or worked round it.

When the delay is argued, the date the question was asked is the whole case. HKA’s data on disputed projects worldwide finds design information issued late on about one in five.

How Unibuild solves it

In Unibuild, requests for information and technical queries are dated and answered in writing, against the job they belong to.

The query raised that morning also goes on the day’s diary, next to the delay it caused, so the question and its cost sit together.

  • Dated when asked
  • Answered in writing
  • On the diary as well

See it working in a 30-minute demo.

Solved

Progress photographs held on personal phones and in group chats

What goes wrong

Two years of progress photographs sit on personal phones and in four WhatsApp groups. When the site manager moves on, the camera roll goes with them.

Some of those photographs were the only proof of what went in above the ceiling before it was closed. A compressed copy in a chat, if anybody can find it, is weak evidence.

How Unibuild solves it

In Unibuild, photographs are taken and uploaded on site, dated and attached to the job, so they belong to the business rather than to a handset.

The shot taken before the ceiling went up is on the job when the question comes, whoever has left since.

  • Dated against the job
  • Kept by the business
  • Found by job, not by scrolling

See it working in a 30-minute demo.

Solved

A client ringing to ask where the job is up to

What goes wrong

The client rings on Friday for an update. The contracts manager rings the site manager, who rings the foreman, and the answer arrives on Monday with four photographs from a group chat.

It costs an hour a week on every job. A client who cannot see progress starts to assume there is none, and remembers it at the next tender.

How Unibuild solves it

In Unibuild, the client logs into their own portal and sees their projects, approved photographs, the programme, drawings and certificates.

Photographs reach them only after somebody in your office has approved them, so they see progress without seeing the mess.

  • Their projects only
  • Photographs you approved
  • The programme, read only

See it working in a 30-minute demo.

The job, end to end

Every stage of the job, against one job number.

  1. Set it up

    Job recordScope and drawingsRate card
  2. Plan it

    Labour runWallboardLeave overlay
  3. Work it

    Live presenceCall-outsDay works
  4. Record it

    Site diariesTrades and weatherPhotographs
  5. Approve it

    Photo approvalOffice sign-offSignatures
  6. Show it

    Client portalHandover packEvidence
Where the record goes missing

The job went fine. Proving it is the problem.

Once a job starts, the information scatters. It works right up until somebody disputes something.

Monday, 07:20
Who actually turned up, and where? Three phone calls to find out before the day starts.
Lost hour
Six months later
Delay claim lands. No dated record of which trades were on site, or what the weather did.
Claim exposure
Thursday
Drawing revision C issued. Two gangs are still working from revision B on a printout.
Rework
Client call
Customer rings to ask how their job is going. Nobody can answer without ringing three people.
Credibility
Tender week
Client asks for last month's progress photographs. They are spread across two group chats.
Tender risk
Handover
Certificates, RAMS and the phase plan assembled from four folders and one person's memory.
A week gone
The drain No contemporaneous record on the day somebody disputes it Six months too late to create one
What is in the box

Nine capabilities, one module, and all of them hang off the job.

Every record on the platform carries the job number. That is why a question about a job has one answer here instead of four.

The job
record

Hub

One workspace holding the drawings, scope, valuations, permits, certificates and costs. Everything else on this page attaches to it.

  • Client, site, value, dates
  • Office and site manager
  • Job-specific rate card
  • Everything attaches here
Inside · Job hubLive

Site
diaries

Daily

Which trades were on site, how many of each, what the weather did. Two minutes a day, and it is the record a delay claim is built from.

  • Trades and headcount per day
  • Weather captured
  • Events and instructions
  • Dated and attributed
Inside · Diary, AttendanceLive

Progress
photographs

Approve

Uploaded from site, then held for office approval before a client ever sees them. The control is real, not nominal.

  • Uploaded from the phone
  • Held pending until approved
  • Office decides what is published
  • Dated against the job
Inside · Feed, ApprovalLive

Drawings
and scope

Issue

Uploaded once against the job. The engineer opens the current revision on the phone instead of a printout from March.

  • Drawings and scope of works
  • Test sheets and documents
  • Project folders
  • Same version everywhere
Inside · DocumentsLive

Labour
run

Plan

Employed staff, agency and subcontract firms on one weekly grid, with approved leave overlaid on the same view.

  • Split a person across jobs
  • Leave and holidays overlaid
  • Copy last week forward
  • Wallboard for the office screen
Inside · Weekly gridLive

Live site
presence

Map

Who has actually clocked in, on which site, on a map colour-coded by job. A no-show is visible before eight.

  • Today, or any past day
  • Colour-coded by job
  • Plan against actual
  • A no-show is visible by 08:00
Inside · Presence mapLive

Call-outs

React

Logged, assigned, attended and signed off on the phone. Your client can raise one from their own portal.

  • Raised by office or client
  • Assigned to an engineer
  • Signed on site
  • Attached to the job
Inside · Call-outsLive

Day
works

Extra

Time and materials work carrying two client signatures: one instructing it, one confirming it is done.

  • Labour, materials and plant
  • Instruction signature
  • Completion signature
  • Typed name against each
Inside · Day work sheetsLive

Client
portal

Window

Your customer sees their own projects, approved photographs, drawings, RAMS, certificates and who attended.

  • Their projects only
  • You decide what they see
  • They can raise a call-out
  • They can leave feedback
Inside · Portal, AppLive
What is actually held

One job number.
Six kinds of record.

All of it attaches to the project rather than sitting beside it in a folder,
which turns the handover pack into an export rather than an excavation.

An operative in a hard hat reading a programme on an office screen

The job

Job numberClient recordSite addressContract valueStart and end datesOffice managerSite managerJob rate card

Site records

Site diariesTrade attendanceWeatherSite notesEngineer reportsSite surveysProgress photographs

Documents

DrawingsScope of worksRAMSConstruction phase planTest sheetsProject foldersCertificates

Planning

Weekly labour runPer-day notesCopy previous weekLeave overlayLive attendanceProgramme value

Reactive work

Call-outsDay worksOnsite quotesVariationsClient requests

Client-facing

Client portalApproved photographsAsset registerEngineer qualificationsCall-out requestsFeedback
Three people in hard hats around a laptop and a set of drawings, one checking a phone
1,556Operative-days on site diaries
158Distinct trade descriptions
230Photographs and videos approved for clients

Counted in the construction deployment, July 2026.

A Tuesday across three sites

One day, and the record
wrote itself.

Three live jobs, employed gangs and subcontract trades. None of it is an extra task: each one is a by-product of work already happening.

06:55On site

Operatives scan in and the map fills up.

Each one scans the QR code at the gate. By seven the office can see who is on which site, colour-coded by job, without ringing anybody.

Live presence
07:30Plan

The week's labour run is on the office screen.

Employed staff, agency and two subcontract firms on one grid, with approved leave overlaid. The planner cross-references the live clock-ins, so the gap on site two is visible immediately.

Labour run
09:40Drawings

Revision C goes up against the job.

Uploaded once in the portal. Every operative opening the job on their phone now sees revision C. Nobody is working from a printout of revision B.

Documents
11:15Photos

Nine progress photographs uploaded from site three.

Taken and uploaded where they were taken, dated and attached to the job. They sit as pending, not published, until somebody in the office has looked at them.

Progress photos
13:00Approve

Office publishes six of the nine.

Three held back: one has a competitor's branding in shot, two show unfinished work that would worry the client. The control exists precisely so that decision gets made by somebody.

Photo approval
15:20Client

Client raises a call-out from their own portal.

They log in, see their approved photographs and their asset register, and raise a call-out. It reaches the office already against the right job. No phone call, no email chain.

Client portal + Call-outs
17:00Diary

Site diaries closed on all three jobs.

Trades on site and how many of each, the weather, and what happened. Two minutes per site. In eight months, when somebody argues about a delay, this is the record that answers it.

Site diaries
No card, no lock-in

Try it on your
own jobs first.

14-day free trial
Your real jobs, your real sites, your real gangs.
Free migration
Live jobs, clients, drawings and open documents brought across.
We set up your first client
One customer on the portal, on a screen-share.
Cancel by email
One sentence to success@unibuild.co.uk. Done.
UK data, UK support
UK office, working hours, real phone number.
Unlimited users
Site, office, subbies and your clients. Same price.
Asked in every demo

What a contracts manager
asks in the first ten minutes.

These seven come up in every conversation about running the job. The rest are on the FAQs page.

Will our site diaries actually stand up in a delay claim?
That is what they are for. Each entry is dated, attributed to the person who made it, and records which trades were on site, how many of each, the weather and what happened. Across the construction deployment that has accumulated 294 diary entries covering 1,556 operative-days across 158 distinct trade descriptions. A record made on the day carries far more weight than a reconstruction. The merits of a particular claim are for your solicitor, and the record is there for them to use.
Do our clients see everything? That would be a problem.
No. A client sees their own projects only, and the two things they can send you are a call-out request and feedback. Progress photographs reach them only after somebody in your office has approved them. In the construction deployment, of 438 progress photograph and video uploads, 230 have been approved for release to clients and 208 are still held back.
How do we know site is working from the current drawing?
Because there is one copy. Drawings, scope of works and test sheets are uploaded once against the job and opened from the job on the phone. There is no separate distribution step where a revision goes to eleven people and reaches nine.
Does it do Gantt charts?
Yes, along with the rest of the programme picture. You get Gantt charts and a weekly labour planner showing who is on which job each day. A programme view plots the contract value expected each week against what has been billed, for one job or across the portfolio. Progress is visible to your client in their portal and to site operatives on the app. That answers the commercial question: are we earning what we planned to?
Our site managers are not going to fill in a diary every day.
It takes about two minutes and most of it is tapping trades and headcounts rather than writing prose. It is on the same phone, against the same job, alongside the photographs they are already uploading.
Can we handle snagging in it?
Yes. Each snag is raised on the phone on site, against the job and its location, with photographs taken as it is raised. It is assigned to a person and closed out with a photograph of the fix. The snagging and defects guide sets out the process.
What goes into a site diary, and who writes it?
The site manager writes it on the phone before leaving. A site diary entry carries the trades on site, the weather, deliveries, instructions received and the photographs taken that day, all against the job number. It is written the same afternoon rather than reconstructed on a Friday, which is the difference between a record and a recollection.
Ask for a quote

Tell us a little about the firm.
We do the rest.

Two minutes. A written figure by email, usually the same working day. Unlimited users, so every site manager keeping a diary is included.

Headcount
Areas of interest