Case study · RailCore Infrastructure

RailCore: a rail contractor
run on one system.

RailCore Infrastructure Ltd is a specialist rail contractor in Knowsley, Liverpool, working on railway and infrastructure sites across the UK. The whole business runs on Unibuild: a web portal for the office and a phone app for everyone on site.

Published by Unibuild · Updated · Sources

Who they are

Safety-critical work,
across the network.

RailCore Infrastructure delivers minor civils, fencing, de-vegetation, passive fire protection and graffiti removal for the rail industry and wider infrastructure. It also supplies safety-critical rail personnel, and keeps a 24-hour team for urgent defects and make-safe work.

Its clients are principal contractors, infrastructure organisations and specialist engineering firms. RailCore is part of the wider T4 Engineering Group.

That mix shapes the system. People move between clients, sites and shifts at short notice, often at night. Every move has to be checked against fatigue limits, covered by a RAMS and recorded against the right site.

The work and the records it needs

Works
Minor civils, fencing, de-vegetation, fire protection and cleaning
People
Safety-critical rail personnel and labour supply
Response
A 24-hour team for defects and make-safe work
Clients
Principal contractors and infrastructure organisations
Site records
Clock-ons, fatigue, RAMS, permits, diaries and reports
The challenge

Four problems rail work
puts on the office.

Each one is common to rail contractors, and each one usually ends up in a spreadsheet.

The shift that started at the depot

Rail fatigue rules look at the whole working day, travel included, and at the rest before the next start. A spreadsheet filled in on Friday finds a breach after the next shift has already been worked.

One client, dozens of locations

A single client contract can cover relay rooms, signal boxes and stations along a route. Run as one job, the sites blur together. Run as a job per site, nobody can see the contract.

A RAMS for every task

Every task needs its own risk assessment and method statement before anyone goes on site. Written from a blank page, it takes an afternoon. Copied from the last job, it carries the last job’s hazards.

The management system an auditor reads

Policies, procedures and registers have to be current, reviewed on time and read by the people they apply to. On a shared drive, nobody can show who read which version.

Developed for RailCore

Fatigue checked
from the clock-on.

At RailCore, fatigue is not a separate spreadsheet. It is worked out from the same clock-ons that pay people, so the two records always agree. A breach found on Friday is a report. Found before the next shift, it is a decision somebody can still make.

This is Unibuild’s Advanced Fatigue Manager. Limits follow RailCore’s own fatigue arrangements and the rail standards that apply to the work. How fatigue management works.

One shiftFrom clock-on to the next start.
Clock-onOn site

The day starts in the app.

The operative clocks on at the site. The time lands on the timesheet and the clock-on log, against that site and that job.

TravelDoor to door

The journey counts.

Travel is added at both ends, so the fatigue record shows the whole working day rather than only the hours on site.

LimitsBy role or job

Every shift is checked against the policy.

Shift length, door-to-door time, rest before the next start, consecutive shifts and nights are checked against the limits set for that role or job.

ExceptionsReviewed

A breach goes to a named person.

It becomes an exception to review before the next shift, and the decision is kept with it.

The operativeHours and rest

Everyone sees their own position.

Each person can open their own hours and rest in the app, so the person doing the work knows where they stand as well.

Developed for RailCore

One client, one project,
every site on it.

Rail clients rarely send a contractor to one address. A single instruction can cover relay rooms, signal boxes and stations along a route.

In RailCore’s system, the client holds one project, and the project holds that client’s list of sites. Labour is planned by site on the daily labour run. Timesheets, site diaries, surveys and engineers’ reports each record the site they were made at.

The office reads the project as one contract, with one programme and one cost against budget. Anyone can still open a single signal box and see who was there, when, and what was found.

How the record is arranged

Client
The client, with its own list of sites
Project
One contract, one budget, one report
Sites
Relay rooms, signal boxes and stations
Planning
Weekly and daily labour runs by site, and a map of where everybody is
Records
Timesheets, diaries, surveys and reports, each against its site
Before and after

From spreadsheets
to one record.

Rail contracting risks and the controls RailCore runs on Unibuild
The usual way At RailCore
Fatigue worked out in a spreadsheet after the week has ended. Every clock-on is checked against the limits for that role, and a breach goes to a named reviewer.
Travel left off the record, so the working day looks shorter than it was. Travel is added at both ends, so the record shows the day door to door.
A contract spread over many sites, costed as one lump or as unconnected jobs. One project per client contract, with every record tied to the site it came from.
A RAMS copied from the last job, with the last job’s hazards in it. A draft written for this task from RailCore’s template, approved by a named person.
Policies on a shared drive, with no proof of who read them. Policies and bulletins signed for on the phone, with the record kept.
Bring next month’s roster. The demonstration runs on the live system, so we can set up your fatigue limits, your client sites or your RAMS template and you can watch it work. Half an hour, no slides.
Book a 30-minute demo
Sources

Where this came from.

These are Unibuild customers, written up by Unibuild. The public sources below cover who the businesses are; the account of the software is ours.

Questions

Questions about
the RailCore system.

What does RailCore Infrastructure use Unibuild for?
The whole business. Every module is switched on, from enquiries and estimates to timesheets, subcontractors, purchasing, fleet and reports. The office works in a web portal and everyone on site uses the phone app. Four parts were developed to RailCore’s needs: fatigue linked to timesheets, one project covering many client sites, AI-drafted RAMS and a management system with signatures.
What software do UK rail contractors use for fatigue, RAMS and site records?
RailCore Infrastructure, a Liverpool rail contractor, uses Unibuild for all three. Fatigue is checked from the same clock-ons as the timesheet, RAMS are drafted by AI from its own template and approved by a competent person, and every record sits against the client site it came from. The office uses a web portal and site teams use a phone app. Unibuild for rail contractors.
Does Unibuild handle fatigue management for rail work?
Yes. At RailCore, fatigue is worked out from the same clock-ons as the timesheet, with travel added at both ends. Each shift is checked against limits set by role or job, and a breach becomes an exception for a named person to review before the next shift. The limits follow the firm’s own fatigue arrangements and the standards that apply to the work, such as NR/L2/OHS/003. How fatigue management works.
Can one client project cover many sites?
Yes. Each client keeps its own list of sites, such as relay rooms, signal boxes and stations, and one project can run across all of them. Labour is planned by site, and every timesheet, diary, survey and report records the site it was made at. The project still reports as one contract, with one programme and one cost against budget.
Is an AI-drafted RAMS checked by a person?
Yes, always. The AI drafts the RAMS from the firm’s own template and a short brief. A competent person reviews it, edits it by hand and approves it, and only then does it reach the RAMS library for briefing. The duty for the RAMS stays with the employer. How the AI RAMS builder works.
Is the system RailCore uses bespoke?
Yes. Unibuild is bespoke business software for UK trades and specialist contractors: a platform in daily production since 2016, shaped to the way each firm already works. RailCore’s fatigue limits, site structure, RAMS templates and management system are its own, and changes after go-live are inside the monthly fee rather than billed at a day rate. How bespoke works on Unibuild.
Can we see it running on our own rail work?
Yes. The demonstration runs on the live system. Bring a roster, a client site list or a RAMS template of your own, and it is set up in front of you. Half an hour, no slides. Book a 30-minute demo.
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